19th March 2020 

The children and clients we work with are all potentially vulnerable, but care needs don’t go away, indeed with the closing of schools, the need for support may be increasing for some families. We are already hearing from families whose circumstances have changed and need temporary support.

This week we have been speaking with case managers, deputies, clients and candidates to understand what people’s concerns are and how they are all working to best support clients or recruit in the safest way.

We have also been in discussion with solicitors Boyes Turner, who are regular contributors to Snap News. They have written this article for our readers on the current COVID-19 situation which provides helpful information about some employment questions. We are planning future joint webinars/ Q&A sessions.

So, it isn’t business as usual, but we need to ensure we continue recruiting to meet demand, in the safest ways.

Our Plan of Action
Existing clients we are recruiting for, we are advising…

  • All first employee interviews should be online or by telephone.
  • Upon meeting, no handshake
  • Make handwashing facilities available, with liquid soap and paper towels
  • Consider whether a young child/vulnerable client must attend the interview

We appreciate some clients may wish to delay recruitment until the situation settles, but with no idea of when that may be, delaying isn’t necessarily going to help in the medium term, when there may be fewer candidates available to work. 

Current recruitment strategies
Aware of a potentially greater need, we are building up our pool of candidates, especially temps, and identifying those who are available immediately or at short notice, and ideally have their own transport. We will carry out reference and document checks, as quickly as we can and already use a fast track DBS service for those not yet on the DBS Update Service.

Future Recruitment Needs
If you have clients who you believe will require additional support, please let us know as soon as you can, the more notice we can have to plan and identify the most appropriate support, the better.

We are all aware the situation with COVID-19 is changing daily and we are keeping as up to date with the situation as we can.

If you have any further questions, please do not hesitate to contact us.


If you have any questions or we can help with helping you find support, please do not hesitate to call on 020 7729 2200 or email, info@snapcare.co.uk
Black and white photo of Sally Britton


Thank you.

Sally Britton
Managing Director

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